Two AI products, live and in use.
Alongside client projects, we build our own AI products for Indian businesses. Both handle Hindi, English and Hinglish, and you can try them today.
Audit every call, not a 2% sample.
AuditIQ is AI call-quality auditing for Indian call centres and BPOs. Upload call recordings (MP3 or WAV, in batches) and each call is transcribed, agent and customer voices are separated, and a full audit report is ready in about a minute.
It detects Hindi, Hinglish and English automatically, so QA teams can review every call instead of the small sample they have time to listen to.
50 free trial calls, no credit card needed.
What each audit includes
- Overall quality score out of 10
- Scores for greeting, empathy, resolution, communication, compliance and closing
- Compliance flags and warnings
- Customer sentiment through the call
- AI summary with specific coaching suggestions for the agent
Pricing
- Starter: ₹3,999/month for 300 calls
- Growth: ₹12,999/month for 1,000 calls
- Enterprise: ₹59,999/month for 5,000 calls and all Indian languages
Delight Services LLP
A contact-centre and back-office outsourcing company handling inbound and outbound customer support for food and beverage, retail, e-commerce, banking and healthcare brands. Delight Services uses AuditIQ to audit its customer calls. delightservices.in
Every call answered, in Hindi or English.
Our voice agent answers and makes business calls on its own: qualifying leads, booking appointments and following up. It talks in Hindi, English or Hinglish, switches language mid-call without restarting, and follows the caller instead of a fixed script.
Every booking, callback time and detail the caller shares is logged automatically, so nothing depends on someone taking notes.
In the demo you can
- Enter your number and get a call from the agent within seconds
- Or talk to it in your browser with push-to-talk
- Switch between Hindi and English mid-conversation
- See responses in under a second
Built for
- Inbound enquiries and lead qualification
- Appointment booking and reminders
- After-hours and overflow call cover
Need something built for your process?
We build custom AI agents, WhatsApp automation and workflow automation too.
Book a free audit